About Frank

Frank Rankin is based in Glasgow but works across the UK and beyond, providing friendly and pragmatic training and consultancy.

A Fellow of the Information and Records Management Society and a member of the International Association of Privacy Professionals, Frank brings a quarter of a century of wide-ranging information governance experience to help engage and inform your staff or to support you in information compliance.

Frank's CV

Employment history

Oct 2013 to date, Freelance information governance trainer and consultant

  • Establishing training and consultancy firm for records management, data protection and FOI;

  • Associate trainer for Act Now Training Ltd.  http://www.actnow.org.uk/content/160

  • Direct provision of training events to clients, including successful GDPR briefings and workshops;

  • Providing information governance consultancy and training to a growing range of public sector bodies and business. 

Nov 2006 to December 2016, NHS Education for Scotland, Glasgow ( www.nes.scot.nhs.uk )– Information Governance Manager

Responsible for all information governance workstreams for an 800+ staff NHS Board including:

  • serve as Information Security Officer, managing programme of work towards ISO27001 compliance and accreditation;

  • driving corporate records management; including the implementation of an Enterprise Content Management System and developing vanguard NHS Records Management Plan under the Public  Records (Scotland) Act 2011 and aligned to ISO15489;

  • providing corporate leadership on Freedom of Information and Data Protection compliance, including all case handling for FOI and DP requests;

  • advising the Board, Caldicott Guardian and staff on all aspects of NHS Information Governance standards, providing horizon scanning on data protection and other changing regulatory environments;

  • designing and delivering mandatory staff training in data protection and information governance including on-line, webinar and face-to-face training and awareness raising;

  • representing the organisation to Scottish Government, Information Commissioner’s Office, Office of the Scottish Information Commissioner and other regulatory bodies;

  • developing systems for information risk management and incident reporting.

Sep 2003 to Oct 2006, Department of International Development, East Kilbride and London (www.dfid.gov.uk  ) – Head of Open Government Unit

Responsible for:

  • development and roll-out of electronic records management system to 3000 staff in 60 sites worldwide, including the delivery of staff training;

  • serving as Data Protection Officer, providing advice on privacy issues to colleagues at all levels and managing subject access requests;

  • advising Ministers and staff on FOI compliance; designing and managing FOI procedures and staff training with direct responsibility for case handling;leading a team of eight staff.

Aug 1997 to Aug 2003, South Lanarkshire Council (www.southlanarkshire.gov.uk) , Hamilton – Senior Archivist

  • Establishing and managing public archives and records management services for a local authority with 17,000 employees; designing and implementing records management processes; setting up 10,000 box records centre with supporting database system; initiating preparations for FOI compliance.

Feb 1996 to Aug 1997, Glasgow University Archives – Senior Archivist

Nov 1994 to Feb 1996, Business Archives Council of Scotland – Surveying Officer

Aug 1993 to Nov 1994, Shell International Petroleum Co. Ltd, London –Assistant Archivist


Higher Education and Professional Qualifications

  • University of Northumbria, PG Cert DP Law and Information Governance, 2019

  • APMG GDPR Practitioner Certificate, 2018

  • International Association of Privacy Professionals, 2017, Certified Information Privacy Professional/Europe (CIPP/E). (Qualification aligned to GDPR)

  • British Standards Institution, 2015, Certified Lead Implementer ISO27001British Computer Society, 2014, Practitioner Certificate in Business Analysis

  • Act Now, 2013, Practitioner Certificate in the Freedom of Information (Scotland) Act 2002

  • British Computer Society, 2011, ISEB Practitioner Certificate in Data Protection

  • British Computer Society, 2009, ISEB Certificate in Information Security Management Principles

  • University of Bath, 2007-8, Postgraduate Certificate in Healthcare Information Governance.

  • University of Strathclyde, 1999-2003, Postgraduate Diploma in Local Authority Management.

  • University of Liverpool, 1992-3, Master of Archives and Records Management.

  • University of Glasgow, 1988-1992, MA(Hons) Scottish History and Literature. 

Professional activities

  • Information and Records Management Society, accredited member, elected Fellow 2017

  • NHS Scotland FOI Forum, Chairman 2010-2014

  • NHS Scotland Information Security Forum, member

  • Scottish Council on Archives: Committee member, 2007-2010

  • Scottish Records Advisory Council: Member (First Minister appointment) 1998-2004

  • Society of Archivists: Member of National Council, 1998-2001. Hon. Staff Officer 2000-2002.

  • Presented papers at four Society of Archivists conferences, 1996-2003 and at one Records Management Society Conference, 2008.

  • Presented at Capita Public Records (Scotland) Act 2011 conference 16 September 2012

  • Author of chapter on Electronic Records Management in Record Keeping in a Hybrid Environment, M Moss and ATough eds., 2006. http://www.hatii.arts.gla.ac.uk/news/hybrid.html

  • Author of Scottish Postgraduate Archives Training Project report, 2002.

  • Author of The SVQ Awards in Archives Services and Records Services: Current Position and Future Potential –Report to the Information Services National Training Organisation, 2001

  • Author of “The Scottish Postgraduate Archives Training Project -issues for the records management community”, in Records Management Journal, Vol 13, No. 1, 2003, pp. 32-37(6).

Training and educational activities

  • 2019- , Visiting lecturer, Information Management, University of Glasgow

  • Since 2013, providing information governance training on a freelance basis

  • Extensive experience of developing and delivering training on FOI, DP, Records Management and Information Governance to practitioners and staff in NHS, civil service and local government.

  • Developed and presented inaugural NHS Scotland FOI Training Day (80+ delegates) Jan 2013

  • Visiting lecturer on electronic records management, University of Glasgow, 2005-2015

  • University of Glasgow, Humanities Advanced Technology and Information Institute: Honorary Research Fellow, 2009-2011

  • University of Liverpool: External Examiner on Professional Certificate in Records Management programme, 2004-09.

  • Society of Archivists Postgraduate Diploma: Tutor on Records Management Module, 1997-2003

  • ·S/NVQ Assessor for Records Management Qualifications, 1999-2002

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